LONDON Hydro, a Canadian electricity provider, is investigating a data breach that potentially affected the personal and account information of its approximately 170,000 customers. The breach, announced on June 20, likely involved unauthorized access to customer data including names, addresses, email addresses, and phone numbers, as well as account details such as billing numbers and service addresses.
Importantly, no financial or sensitive information like government IDs or payment details has been reported as compromised. Customers are advised to be cautious of suspicious communications related to their accounts, though the responsible party for the attack remains unknown.