AMAZON has updated its terms of service, prohibiting users from initiating or participating in class action lawsuits against the company. Users must resolve disputes through mandatory arbitration, which eliminates the option for judicial review. While small claims courts can be utilized for specific grievances, the terms mandate that arbitration occurs individually, preventing any collective legal actions.
This change is effective immediately and implies that continued use of Amazon's services indicates acceptance of these terms. Critics anticipate potential legal challenges to these updates, yet Amazon is positioned to enforce this policy strongly.