LINK 11, a European IT security provider, is opening a Technical Customer Excellence Hub in Lisbon to strengthen its commitment to digital sovereignty and regulatory compliance within the EU. The hub will relocate technical customer service to ensure adherence to new regulations like DORA, NIS2, and the KRITIS umbrella law, with support primarily from Lisbon starting Q4 2026. This initiative aims to enhance customer service, recruit in-house security engineers, and leverage a multilingual talent pool in the region.
The move underscores Link11's focus on European data sovereignty for critical sectors, providing enhanced security directly from the EU.