3 Ways to Start Your Intelligent Workflow Program

The Hacker News reports three concrete starting points for an intelligent workflow programme, emphasising that real impact comes from combining automation, AI-driven decisioning and human oversight. On Workflow #1 Automated Phishing Response, it describes analysing phishing emails with VirusTotal, URLScan[.]io and Sublime Security, consolidating results in a Tines page for archiving or further analysis.

Workflow #2 Agents for IT Service Request Automation uses AI agents to categorise requests from Slack into password resets, application access or other actions, with dedicated agents verifying identity and ownership before proceeding.

Workflow #3 Monitor and Manage Vulnerabilities automates the link between vulnerability feeds and asset inventories by consulting the CISA Known Exploited Vulnerabilities catalog and the Tenable Vulnerability Management platform, signalling via Microsoft Teams when issues are detected.

The piece underlines that these pre-built workflows help security, IT and engineering teams move from isolated automation to integrated systems where human oversight remains in the loop, aiming to cut response times and free staff for higher‑value work. It also notes general industry context that 88% of AI proofs‑of‑concept do not reach production, while 70% of workers cite time freeing as the main automation motivation.