Hackers steal millions of Gucci, Balenciaga, and Alexander McQueen customer records

Hackers stole the private data of millions of Gucci, Balenciaga and Alexander McQueen customers, including names, contacts, addresses and details of spending at luxury stores worldwide, according to Security Affairs. The parent group, Kering, confirmed the breach to data protection authorities but did not disclose how many customers were affected, and said no financial information such as bank details or credit cards was involved.

BBC reports that some customers spent up to $86,000, raising concerns that leaked data could be targeted in future scams; BBC also indicated the data appear genuine. The group behind the attack is claimed to be Shiny Hunters, who said they breached Gucci, Balenciaga and Alexander McQueen in April via Kering, though negotiations over a ransom failed and Kering refused to pay.

The BBC cited that the hackers shared a small sample of the stolen data with the UK broadcaster, and the incident involved unauthorized access in June for a limited subset of records. According to BBC, the attackers claim to have data linked to 7.4 million unique email addresses, suggesting a similar scale of victims. 15 September 2025.