AI‑driven phishing rises despite overall drop, Zscaler warns

Phishing attack volume has decreased by 20% across most sectors, yet the risk from these attacks is considered to be rising due to an increase in targeted, high-quality phishing attempts facilitated by AI. Zscaler's annual phishing report suggests hackers are shifting from widespread campaigns to more selective attacks that yield higher conversion rates. Notably, while many industries report a decrease in attacks, the services sector saw a 66% increase.

Additionally, shifts in phishing infrastructure show a significant rise in the use of cloud services, particularly Amazon Web Services. This evolution in threat tactics suggests a need for more advanced security measures.