What Makes a Great Field CXO: Lessons from the Front Lines

What Makes a Great Field CXO: Lessons from the Front Lines outlines a practical, bottom-line guide to recruiting and using Field CXOs such as Field CISO or Field CTO. Written by Joshua Goldfarb, who is currently Field CISO at F5, the piece distills a top 10 list of traits that contribute to success, from prioritising the needs of field teams and customers to avoiding ego and hype.

It stresses listening and engagement, developing fresh content, and testing material to avoid panic-inducing blurbs, while maintaining a clear focus on customer problems rather than latest hype cycles. It also highlights knowing who you support, freely sharing information, steering away from over-reliance on technology or ghostwriting, and being responsive with thoughtful, written commitments.

The article places Goldfarb’s career context—former FireEye VP/CTO for Emerging Technologies and CSO at nPulse Technologies, plus US-CERT leadership—within the thrust that the Field CXO role is still maturing and should be used to hire the best candidates and empower field teams, according to SecurityWeek.