SEOUL Facilities Corp. faces criticism for its inadequate response to a personal data breach affecting 4.62 million users. The company proposed a compensation of 5,000 won (approximately $3.50 USD) per affected individual, which has been deemed insufficient by critics, including Seoul Metropolitan Council member Im Gyu-ho. Im highlighted the corporation's failure to promptly notify authorities and victims after being alerted to the breach in July 2024, as the breach became public only after a police investigation.
He called for greater accountability, transparency regarding the breach, and more substantial relief measures for victims. The incident emphasizes the need for public institutions to effectively manage data security and restore public trust.