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Lost your account key?

CyberSIXT cannot recover a key. It stores only a hash of it, with no email or name to verify you by.

  1. If you added a passkey

    A registered passkey opens the account without the key. Once signed in, keep at least two passkeys on the Security page.

  2. Check your password manager

    The sign-in form pairs the key with the username “CyberSIXT account”, so most managers saved it under that name.

  3. Start again

    Create a new account. Follows saved on this device carry over; alerts and channels from the old account do not.

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