CVE-2025-54366: FreeScout's deserialization of untrusted data leads to Remote Code Execution
freescout-help-desk · freescout
Affected: freescout-help-desk · Exploitation: possible (1 to 10%)
Not in CyberSIXT coverage yet: no article names this CVE. This page shows the public record.
Higher than 66% of scored CVEs
DescriptionCVE.org
FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.
Affected products1
From the CVE record. A product or version that is not listed is unknown, not unaffected.
- freescout-help-desk · freescout< 1.8.186
On the Atlas
Every published CVE is on the CyberSIXT Atlas, grouped by weakness, vendor and month.
- Exploitation
- Possible (1 to 10%). EPSS between 1% and 10%.
- CISA KEV
- Not listed
- Public check
- No public nuclei template
- Vendor
- freescout-help-desk
- Published
- July 2025
CoverageNo articles yet
No CyberSIXT article names CVE-2025-54366 yet, so there is no coverage timeline, action brief or change log for it. Everything on this page comes from the public CVE record, CISA KEV, EPSS and the nuclei template index. Search the archive or see the CVEs in the news.