CVE-2026-1146309.1CriticalCWE-22

CVE-2026-114630: ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.8 - Unauthenticated Arbitrary File Deletion via 'ticket_attachment_path' Parameter

elextensions · ELEX WordPress HelpDesk & Customer Ticketing System

Affected: elextensions ELEX WordPress HelpDesk & Customer Ticketing System · Exploitation: possible (1 to 10%)

Not in CyberSIXT coverage yet: no article names this CVE. This page shows the public record.

1.3%probability of exploitation in the next 30 days

71st percentile

050100

Higher than 71% of scored CVEs

9.1CriticalCVSS 3.1

LowMediumHighCrit.

DescriptionCVE.org

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). This vulnerability is exploitable via a two-step chain: an unauthenticated attacker first stores an arbitrary ticket_attachment_path value by submitting a ticket through the nopriv eh_crm_new_ticket_post AJAX endpoint (whose nonce is publicly exposed via the [wsdesk_support] shortcode), then triggers the factory_reset routine via a GET request to wp-admin/admin.php?page=wsdesk_factory_reset, which is guarded only by is_admin() — a request-type check — rather than a capability check, causing unlink() to be called on the attacker-supplied path.

Affected products1

From the CVE record. A product or version that is not listed is unknown, not unaffected.

elextensions · ELEX WordPress HelpDesk & Customer Ticketing Systemup to and including 3.3.8

On the Atlas

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Open the Atlas

Exploitation: Possible (1 to 10%). EPSS between 1% and 10%.
CISA KEV: Not listed
Public check: No public nuclei template
Weakness: Path Traversal · File and Path Handling
Vendor: elextensions
Published: November 2026
Band: Possible (1 to 10%), November 2026

CoverageNo articles yet

No CyberSIXT article names CVE-2026-114630 yet, so there is no coverage timeline, action brief or change log for it. Everything on this page comes from the public CVE record, CISA KEV, EPSS and the nuclei template index. Search the archive or see the CVEs in the news.